Phone Numbers
To make an appointment: 612-302-8200
Clinic Location
Broadway Family Medicine Clinic
1020 West Broadway
Clinic Hours
Monday 8:00 a.m. - 8:00 p.m.
Tuesday 8:00 a.m. - 5:00 p.m.
Wednesday 8:00 a.m. - 8:00 p.m.
Thursday 8:00 a.m. - 5:00 p.m.
Friday 8:00 a.m. - 5:00 p.m.
Urgent Care Available:
Monday 5:00 p.m. - 8:00 p.m.
Wednesday 5:00 p.m. - 8:00 p.m.
Saturday 11:00 a.m. - 3:30 p.m.
Providers in the Practice
Treatments and Procedures
Our physicians offer a comprehensive array of diagnostic and therapeutic procedures and consultation including:
- Preventive Visits
- Acute Care
- Chronic Care Management
- Colposcopies
- Flexible Sigmoidoscopy
- Minor Surgical Procedures
- Plain Film X-rays
- On-site Lab
Care Provided
Our physicians provide care for many medical conditions including (but not limited to) the following:
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Scheduling Office
Our scheduling office is open Monday through Friday from 8:00 a.m. to 5:00 p.m. To help us schedule the right amount of time for your visit, please let us know:
- Which provider you want to see
- Why you are being seen
If you need to be seen on a same day basis, please call first. This will allow our clinic staff to make the best arrangements for you and have your medical record available for the doctor. If you need to cancel an office visit, please notify us as soon as possible.
Walk-in visits are available Monday through Friday from 8:30 a.m. – 10:00 a.m. and from 1:00 p.m.-2:30 p.m. You do not need an appointment to be seen in our Urgent Care which is open:
- Monday, Wednesday, Friday 5:00 p.m. - 8:00 p.m.
- Saturday 11:00 a.m. – 3:30 p.m.
Telephone Calls
Our main telephone number is (612) 302-8200. If you need to schedule an appointment, select option one. If you need to speak with the doctor or the nurse, select option two. Please be ready to give information such as:
- Name of patient
- Date of birth
- Temperature
- Length of illness
- Symptoms
A nurse will return your call as soon as possible, usually within two to three hours. If you need to speak to a nurse right away, please tell the person taking your call or press zero.
Child Care
We offer child care services for our patients while they are seeing the doctor Monday through Friday from 8:30 a.m. – 5:00 p.m. Please ask about this service when scheduling your office visit.
Test Results
If your doctor orders lab tests, you will be called with the results if they are not available on the same day of your appointment. Some tests must be sent to another lab. If you have not received your test results after two weeks, please call the clinic and ask to speak with a doctor or nurse.
Prescription Refills
Please have your prescriptions refilled at your office visits. If you require refills before your visit:
- Call your pharmacist
- Allow 24-48 hours for refills
If the pharmacist cannot refill your prescription, call the clinic during regular business hours.
Referrals
If other specialty care is required, your family doctor will:
- Refer you to another specialist, if it is medically appropriate
- Provide the specialist with important information concerning your care
A written referral will be completed for you by the patient representative. This is very important if you have insurance from UCare Minnesota, BlueCross & Blue Shield,
Preferred One, or Medica Premier.
Medical Records
A valid release of information form is required by our Medical Records Department before records can be copied. Please allow one week for copying, if possible.
Financial Policy
If you have insurance:
- Please bring your insurace card with you to each appointment.
- Copayments are due at the time of service
If you do not have insurance:
- Please call our patient advocate at 612-302-8201 to discuss options for yourself and your family.
- You will be expected to pay a $50.00 partial payment at the time of your visit and will be billed for the balance.
- All accounts with a balance due will receive a monthly statement, a 20% discount will be given for every bill paid in full on the day of your visit.
If you are having difficulty with your bill, please call our business office staff at 763-782-6400.
We accept the following insurance:
- UCare Minnesota
- Medical Assistance
- General Assistance Medical Care
- Medica
- Blue Cross/Blue Shield
- MHP
- Health Partners
- Workers' Compensation
Medical Emergencies/Hospital
For a life threatening emergency:
- CALL 911 or go to the nearest emergency room
- Contact your clinic doctor as soon as possible
The emergency room entrance at North Memorial Medical Center is located on Lowry Avenue in Robbinsdale. Please contact your clinic before going to the emergency room for any emergencies that are not life threatening.
After Hours Care
For all other emergencies, you can reach one of our doctors 24 hours a day by calling the clinic number. When the clinic is closed, your call will be answered by our answering service. The "on call" doctor will be contacted to advise you.
Interpreters
Interpreters are avaliable at our clinic for Spanish, French, Swahilli, Russian and Hmong languages.
Special Services
North Memorial offers social service assistance and patient education. Your provider can also help arrange psychiatric care.
Rides for Medical Care
Patients with disabilities: Metro Mobility 651-602-1111
Blue Plus medical assistance patients: 1-866-340-8648
HealthPartners medical assistance patients: 952-883-7400
Medical assistance patients: 651-645-3982 or 1-866-467-1724
Medica medical assistance patients: Provide-a-Ride 952-992-2292
Metropolitan Health Plan patients: 612-337-7433
UCare Minnesota patients: 612-676-6830 or 1-800-864-2157
Or, you may call our patient advocate at 612-302-8200
DO NOT LET LACK OF TRANSPORTATION STOP YOU FROM GETTING MEDICAL CARE.
Poisonings
Do not call the clinic. In case of poisoning, call:
Poison Control: 1-800-764-7661 or 612-347-3141